FAQ’s

Frequently Asked Questions

At Paines & Gray, we’re always happy to answer any questions our prospective customers might wish to put to us. Here are some of the most common ones that we have received over the years:

What areas do you cover?

Most of our work is in Surrey and Sussex and down to the south coast. We have a designer in Surrey and a designer in West Sussex so travelling is not an issue.

Do you charge to come and see us?

No, we do not charge you for this, this is a free service we offer. We take a design brief and then produce your quotation. If you then decide we are the company that suits your requirements we ask for a commissioning deposit.

Where are your cabinets manufactured?

All the cabinets are manufactured in the UK and they come ready assembled with soft closing doors and drawers. These can be delivered anywhere in the country.

How are your kitchens so competitively priced?

This is simple. We live in the real world and understand that people want value for money without ridiculous mark ups on products. If you find the same kitchen units for less, we will beat their price – you can’t say fairer than that!

Do you offer a home measurement service?

Yes, we will happily come and measure your existing room or collect a set of plans to work from and discuss your kitchen requirements and give you ideas and inspiration.

Do you offer a full installation service or supply only?

We offer both services. We can come in and do all your electrics, gas, plumbing and decoration as well as fit the kitchen or we can simply deliver the units on a supply only basis.

Do you work with building contractors?

We have many expert contractors who work with us on small or large projects for your peace of mind. They can simply knock down a wall or build a complete extension.

We hope any questions you might have are comprehensively answered here. If not, feel free to give us a call on 01737 906 074. A member of our team will be happy to answer any queries.